Megan Ross

SimpleLegal • 1st May 2023

Basics of AI for Legal Ops (whitepaper)

Nearly 70% of Chief Legal Officers expect the use of artificial intelligence in legal departments to accelerate. From drafting documents to automating contract reviews, AI is revolutionizing legal department productivity and reducing costs. But you can’t realize those benefits if your team is unsure – and maybe even a little reluctant – of how AI can support their work.

27th April 2023

The ROI of legal e-Billing tech (whitepaper)

You know the saying, “you need to spend money to make money?” When it comes to legal e-Billing tools, we’ve found that a slightly different version applies: you need to spend money to save money.

SimpleLegal • 20th April 2023

Legal tech and innovation: 3 ways AI supports the evolution of legal ops

Gartner predicted that spending on legal software would triple from 2021 to 2025, and venture capital investments in these tools reached a new high of over $1 billion in 2022.

Atlassian • 8th April 2023

Cross-functional collaboration: How to align business and tech - Work Life by Atlassian

Your business and technical teams should operate in a way that makes you see them as a package deal—a dynamic duo like Sherlock Holmes and Dr. Watson. But if they’re functioning more like Holmes and Moriarty, it’s time to intervene (and quickly).

SimpleLegal • 5th April 2023

Top 4 objections to migrating from legacy legal tech

Even with more in-house legal departments investing in legal software, many corporate teams are still stuck using outdated, clunky legacy systems. Why? Because they can’t get general counsel approval to bring on a new platform.

SimpleLegal • 17th March 2023

How Enhanced Reporting helps legal ops level up

Legal ops’ ability to leverage data is directly tied to the success of corporate legal and the overall business. In fact, Kearney found that companies could improve their profits anywhere from 25% to 81% depending on how well employees could analyze data.

SimpleLegal • 7th March 2023

Flexible and Streamlined Approval Workflows for Legal Spend | SimpleLegal

According to a Bloomberg Law survey, legal ops teams said “increased efficiency” was their top goal. Yet, plenty of teams still manually manage approval workflows for legal invoices—which is the most inefficient approach.

SimpleLegal • 12th January 2023

The legal ops iron triangle: 3 sides to master for seamless growth

In project management, the “iron triangle” of cost, scope, and time provides stability and consistency to successful projects. But in legal ops departments, you have a different iron triangle to master: data analysis, efficiency, and collaboration.

SimpleLegal • 6th January 2023

5 tips to achieve your ideal lawyer work-life balance

It’s no secret to the legal industry that in-house counsel positions are generally seen as less strenuous than jobs at traditional law firms with billable hours. However, Bloomberg Law’s Attorney Workload and Hours Survey found that, on average, in-house lawyers only worked 3 hours less per week than their law firm peers.

SimpleLegal • 1st January 2023

Top trends influencing legal operations 2023 (whitepaper)

The COVID-19 pandemic catalyzed an accelerated legal ops transformation that has continued even as the
effects of the global crisis wane. As Onit CEO Eric Elfman notes, “There is a desire right now for legal to evolve in
impactful ways — their businesses are counting on them.”

Now that executives have recognized how legal’s unique insights can drive business prosperity and innovation,
they expect legal ops to play a more prominent part in strategic decision-making and risk management.

SimpleLegal • 7th December 2022

A legal ops guide to internal collaboration

According to Onit’s Enterprise Legal Reputation Report, 73% of in-house legal respondents say they have “positive relationships” with their non-legal peers. However, just 60% of those non-legal employees return the sentiment.

Noom: Lose weight and keep it off. • 22nd November 2022

Are grapes good for weight loss? Key facts for you to know.

You might have heard through the grapevine that grapes are good for weight loss—and for good reason.

SimpleLegal • 21st November 2022

3 tips to ace year-end legal budget proposals

When Q4 hits, there’s a flurry of activity as departments hustle to tie things up before the holidays arrive. So, why are you putting off your legal budget proposal?

Nothing kills holiday cheer faster than hearing that your legal budget request has been denied.

Resource Guru • 7th November 2022

7 Essential Project Manager Performance Metrics To Track

Project manager or not, chances are you’ve heard the phrase, “you can’t manage what you don’t measure.” But even if you fully understand the need to track project data, it can still be tough to determine which project manager performance metrics you should be looking at.

Resource Guru • 2nd November 2022

Remote team project management: tips to avoid micromanaging

Nothing sinks a remote project team faster than micromanagement. It sends the message that you don’t trust your remote team to do their jobs. In fact, an HBR study found that 34% of employees said that their supervisors blatantly showed a “lack of confidence” in their work skills. This creates a recipe for burnout and ruins morale and productivity.

Resource Guru • 18th October 2022

A Project Manager's Guide to Agile Workflows

The constant business hype surrounding Agile workflows can feel a bit like a buzzy food trend on your feed (avocado toast or matcha lattes, anyone?). You get that people love it, but you may not fully get why or if it’s worth trying for yourself.

Unlike the latest foodie fads, though, we can confidently tell you that Agile project management is here to stay—and the most successful PMs will be the ones who get on board with it.

SimpleLegal • 12th October 2022

How Legal Ops Can Leverage Data to Improve Vendor Management

The most effective vendor management happens when legal ops teams treat their outside counsel like pro athletes.

Stay with us — both (expensive) parties are hired to fulfill a certain need, whether that’s to handle complex litigation or to lead a more aggressive offense. In the sports world, coaches and GMs determine how well their player is meeting that goal by tracking concrete stats.

360Learning • 16th September 2022

3 Onboarding Tips to Boost New Employee Retention

It’s no secret that engaging onboarding and employee retention are connected. But amid the Great Resignation, the stakes for creating a successful onboarding experience have been raised.

UserVoice • 14th June 2022

Collect User Feedback From Your Colleagues

If you’re just focusing on external customer feedback, you’re making a big mistake. ​At least that’s what AtScale’s Dave Mariani says. In fact, internal product feedback is just as important to product success as external feedback—you need both to develop a full, accurate picture of what’s truly happening with your product.

UserVoice • 3rd June 2022

The Top 4 Customer Experience Metrics to Track (+Best Practices) | UserVoice Blog

Tracking customer experience is one of the most important functions of being a product manager.

As you gather a greater amount of data and feedback across different customer personas, you’ll enhance your objective understanding of what users think your company is doing well and what can be improved.

SimpleLegal • 2nd June 2022

4 lessons in-house GCs can learn from law firm data breaches

Law firms are “amazing targets on every conceivable level” for cyberattacks, according to K&L Gates partner Jake Bernstein. The combination of large volumes of confidential data, outdated cybersecurity measures, and increasingly sophisticated hackers has resulted in a growing number of significant law firm data breaches.

SimpleLegal • 1st May 2022

Data privacy compliance 101: A guide for corporate legal (whitepaaper)

In a 2020 Exterro study, general counsel listed “complying with new data privacy laws” as a top priority.

Despite this, corporate noncompliance fines from violating the European Union’s General Data Protection Regulation (GDPR) shot up seven times higher by 2021.

What’s causing the disconnect?

We’d argue that while most GCs know data privacy compliance is critical for managing risk, it can be
difficult to figure out what they actually need to do about it.

Extole | Customer Engagement Platform • 21st February 2022

How to Use Referral Marketing Software as Part of Customer-led Growth | Extole

Word-of-mouth (WOM) marketing through referral programs is one of the most cost-effective ways to gain new customers and drive sales.

Extole | Customer Engagement Platform • 18th November 2021

5 Fintech Trends Marketers Can't Afford to Ignore

The global fintech market is booming and expected to reach $324 billion by 2026. This gives fintech marketers more opportunities to grow their customer base, but they’ll be doing so alongside an increasing number of fintech businesses vying for prominence – not to mention banks that are doing all they can to keep their hold on the market against fintech companies.